Introduction
At Lefemmeworld, we strive to ensure you are completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer a hassle-free returns and refunds process.
Eligibility for Returns
- Timeframe: You may return items within 7 days of receiving your order.
- Condition: Items must be unused, unworn, and in their original packaging with all tags attached.
- Exclusions: Personalized or custom-made items, and final sale items are not eligible for returns.
How to Return
- Contact Us: Email us at [info@lefemmeworld.com] to initiate a return. Please include your order number and the reason for your return.
- Return Authorization: Once your return is approved, you will receive a Return Authorization (RA) number and instructions on how to send your item(s) back.
- Shipping: You are responsible for the return shipping costs. We recommend using a trackable shipping service.
Refunds
- Processing Time: Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5 – 7 business days.
- Refund Method: Refunds will be issued to the original payment method.
- Non-Refundable: Original shipping charges and any customs duties are non-refundable.
Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt, and we will arrange for a replacement or refund.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at [info@lefemmeworld.com].